Amazon is shipping the Kindle Colorsoft again, but it’s unclear if it’s fixed
Amazon is once again shipping its Kindle Colorsoft. This follows reports of the company’s first color e-reader exhibiting a yellow discolored strip at the bottom of the e-reader’s display — including The Verge’s review unit. The Colorsoft’s listing on Amazon’s website says the company is “making the appropriate adjustments to ensure that new devices will not experience this issue moving forward,” but some customers are still seeing the issue on replacement units that recently arrived.
Several Reddit users who experienced the yellow discoloration issue on their original Colorsoft units and have received replacements in the last two weeks say the issue is still present, but much less noticeable. One user says the screens on their original and replacement Colorsofts “have different hues which may contribute to the yellow bar looking less prominent on the replacement,” while another says the replacement’s screen “is darker than the original” but that the “color really pops more in the replacement.”
Amazon is also sending The Verge a replacement Kindle Colorsoft unit. When asked what adjustments were being made to the Colorsoft to address the display issue, Amazon spokesperson Devon Corvasce said in a statement emailed to The Verge that “it was a combination of software and display adjustments.”